The Power of Information

The very best in self storage training and operational manuals all in one convenient location. Sharpen your team with the very best in self storage training and operational materials.

Self Storage 101’s Training Materials

Through extensive research and experience we have found that in today’s self-storage industry where expansion and development are slowing down; customer service, management quality and the ability to rent and sell are more important than ever. At Self Storage 101, we want to provide a consistent, hands-on approach to training and development for owners and/or managers looking to increase revenue and develop the best storage facility to ensure success in this highly competitive environment.

Examples of Self Storage training include:

Onsite Manager Training

  • Customer Service Training
  • Sales and Rentals Training
  • Property Upkeep/Management
  • Collections Training

Owner/Operator Workshops/Consultations

  • Understanding Management Summary and Other Reports
  • Increase Revenue w/ Rentals, Rates, and Merchandise Sales
  • Hiring the right Managers
  • Operations Manuals and Employee Handbooks

Comprehensive Collection of Training Materials

  • Training manuals and workbooks
  • Training videos
  • Available as hard-copy books and electronic editions on USB
We provide in-person training, web-based training, and consulting through webinars, as well as marketing and website development and consulting. 

Training materials cover the following topics:



Operations Manual

Customer Service

Training Manuals & CDs



Time Management

Employee Handbook

Revenue Management

Complete Bookstore Collection - $249.95

Our most popular deal! Get all this for one low price:
  • Operations Manual
  • Employee Handbook
  • Sales 101 Training Book
  • Customer Service 101 Training Book
  • Revenue Management 101 Training Book
  • Managing Self-storage Manual and Workbook
  • Self Storage Handbook
  • AND the Green Key of Knowledge!

USB GREEN Key of Knowledge - $89.95

If information is power, then this compact USB drive is the most powerful and effective tool you can have on hand to improve your self storage operation. This Key of Knowledge includes a complete collection of all Self Storage 101 Training Materials, including:
  • Audit materials: worksheet, video and presentation
  • Collections training: presentation and video
  • Customer service training: training presentation and video
  • Marketing materials: cost-effective presentation
  • Time management training
  • Operational review presentation
  • Operations manual (editable)
  • Employee handbook (editable)
  • Owning and operating self storage: training presentation
  • Workshop presentation and workbook
  • Self Storage 101 handbook
  • Feasibility and due diligence presentation
  • Revenue management: Increasing profits presentation
  • Revenue Management 101 book
  • Sales training: price stalls
  • Sales 101 presentation: training video

Our training products are also available a la carte: